[00:01.23]A few years ago, I was with a close friend in a grocery store in California.[00:07.43]We saw a mother with a small boy moving in the opposite direction.[00:12.08]The woman barely noticed us because she was so angry with her little boy,[00:17.32]who wanted to pull items off the lower shelves.[00:20.88]As the mother became more and more angry, she started to yell at the child.[00:26.42]At this point my friend spoke up.[00:29.77]I expected my friend would give this woman a mother-to-mother talk about controlling herself[00:35.46]and about the effect this behavior has on a child.[00:39.28]Instead, my friend said, "What a beautiful little boy. How old is he?"[00:44.52]The woman answered, "He's three."